Invoice processing and exception routing
Extract invoices, match records, and route only genuine exceptions to AP.
What this workflow does
Extract invoices, match records, and route only genuine exceptions to AP. It uses deterministic matching where possible, isolates unresolved differences, and leaves every material classification to an accountable reviewer.
What you gain
Posting-ready invoice or owned exception
What the AI agent changes
How this worked before
Exact matching worked for identical records; ambiguous names, missing fields, and inconsistent documents still created a manual queue.
What the AI agent changes
The agent combines deterministic checks with document understanding, explains uncertain matches, and sends only real exceptions for review.
Agent trigger
An invoice arrives in an approved AP channel.
Inputs
- Process context: invoice, purchase order, receipt, vendor, and tax data
- Approved policies, ownership, and exception rules
Agent flow
- 1
Normalize records and validate period, currency, and ownership.
- 2
Apply deterministic matching rules before model-assisted classification.
- 3
Prepare a result covering a three-way match or coded exception and isolate every unresolved difference.
- 4
Post only approved matches and retain the reconciliation evidence.
Human decisions
After step 3
The accountable process owner approves a three-way match or coded exception.
Outcome
- Posting-ready invoice or owned exception
- Evidence, exceptions, and audit trail
Guardrails
- Never auto-clear unresolved or material differences.
- Preserve source rows and match rationale in the audit trail.
Risks and mitigations
A plausible but incorrect match can hide a material difference.
Keep deterministic rules outside the model and require review above materiality thresholds.
Sources and evidence
Sources establish feasibility or impact. Not every metric comes from an identical implementation.
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