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Vendor onboarding orchestration

Coordinate tax, security, legal, banking, and procurement checks before activation.

What this workflow does

Coordinate tax, security, legal, banking, and procurement checks before activation. It coordinates dependencies across connected systems, pauses at exception boundaries, and records the state of every approved sub-step.

What you gain

Approved vendor master record

What the AI agent changes

How this worked before

A fixed workflow required every system and input to behave exactly as expected; one exception stopped the entire chain.

What the AI agent changes

The agent chooses the next tool from the current state, recovers from common exceptions, and asks for a decision at the right boundary.

Agent trigger

Procurement approves a vendor for onboarding.

Inputs

  • Process context: vendor identity, tax, bank, security, contract, and ownership data
  • Approved policies, ownership, and exception rules

Agent flow

  1. 1

    Build the dependency graph and verify every connector permission.

  2. 2

    Coordinate read-only sub-steps and surface blocked dependencies.

  3. 3

    Prepare a complete activation checklist and exception route with state, exceptions, and rollback points.

  4. 4

    Execute approved sub-steps idempotently and verify the final state.

Human decisions

After step 3

The accountable process owner approves a complete activation checklist and exception route.

Outcome

  • Approved vendor master record
  • Evidence, exceptions, and audit trail

Guardrails

  • Pause when a dependency or approval is missing.
  • Record before-and-after state for every system write.

Risks and mitigations

A partial multi-system execution can leave records in conflicting states.

Use idempotency keys, checkpoints, and explicit compensation for every write step.

Sources and evidence