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Customer feedback & roadmap tool (thrill.co)
Collect customer feedback, convert it into product roadmap items, and announce features to users.
Summary
A B2B SaaS product feedback platform that captures user requests, organizes them into a roadmap, enables voting/prioritization, and provides announcement channels for released features.
Problem
Product teams struggle to systematically collect, prioritize, and communicate user feedback into a coherent roadmap and release workflow.
Target customer
SaaS product managers, startups, PM-led teams, and small product organizations wanting structured feedback and roadmap publishing.
Solution
Offer feedback collection widgets, internal prioritization boards, public roadmap pages, and announcement tools (changelogs, email integrations). Integrate with support channels and ticketing tools.
Business model
subscription saas (per-seat / per-organization)lifetime deal (ltd) to early usershigher-priced plans with integrations and custom slasagency / consulting onboarding services
Distribution
ltd communities (private deals)content/seo focused on alternative pages and competitor comparisonsappsumo / marketplace launchesreddit and product management communitiestrustpilot/g2 reviews seeded by early customers
Required skills
backend and frontend developmentproduct design and uxintegrations with email/crm/support toolscustomer success and onboarding